Yves Rocher Gent
4/5
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based on 8 reviews
Contact Yves Rocher Gent
| Address : | Grootkanonplein 1, 9000 Gent, Belgium |
| Phone : | π +97 |
| Website : | https://www.treatwell.be/salon/yves-rocher-gent-grootkanonplein/ |
| Categories : | |
| City : | Gent |
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Katelijne Sedeyn on Google
β β β β β Bazin is veranderd Vroeger zo vriendelijk nu kijkt ze je bijna buiten en zeggen dat ik vroeger daar zo een leuke gesprekken ook met haar personeel Waarschijnlijk te wijten aan de coronacrisis Helaas
 Bazin has changed Formerly so friendly now she almost looks you outside and say that I used to have such nice conversations with her staff Probably due to the corona crisis Unfortunately
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Chiara F on Google
β β β β β TrΓ¨s bon accueil et j'ai reΓ§u de bons conseils.
Very warm welcome and I received good advice.
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Sophie De Paepes on Google
β β β β β Mij zien ze daar nooit meer! Onbeleefde bazin! Ik was er vaste klant. Ik had eerder via een online bestelling in mijn pakket een bon ontvangen voor een gratis product naar keuze ongeacht de waarde. Deze bon krijg je als het kado bij je bestelling niet meer voorradig is. Toen ik die overhandigde voor mijn favoriete product werd me om mijn factuur gevraagd. Ze wou weten wat de waarde van het uitgeputte kado was en liet me toe enkel uit deze waarde te kiezen. Toen ik zei dat er letterlijk "ongeacht de waarde" op de bon staat bleef ze maar volhouden dat ze de factuur moet zien. Dit heb ik nog nooit meegemaakt. Haar personeel keek ook raar naar haar. Ik heb afgerekend en mijn bon teruggevraagd. Bij Yves Rocher in de HOORNSTRAAT iets verderop waren ze wel héél vriendelijk en heeft de mevrouw zonder vragen mijn bon ingewisseld voor mijn favoriete product. Ik weet waar ik in het vervolg mijn producten koop. In de Hoornstraat waar ze wel hun klanten vriendelijk behandelen.
They will never see me there again! Rude boss! I was a regular customer there. I had previously received an online order in my package for a free product of choice regardless of value. You will receive this voucher if the gift with your order is no longer in stock. When I handed it over for my favorite product, I was asked for my invoice. She wanted to know the value of the exhausted gift and allowed me to choose only from this value. When I said that there is literally "whatever the value" on the receipt she kept insisting that she should see the bill. I have never experienced this. Her staff also looked at her strangely. I have settled and asked for my receipt. At Yves Rocher in the HOORNSTRAAT a little further away they were very friendly and the lady exchanged my receipt for my favorite product without asking. I know where I will buy my products in the future. In the Hoornstraat where they do treat their customers in a friendly way.
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Zain Ul Abdin on Google
β β β β β Gekleurd mensen zijn niet welkom hier. De oude sales vrouw is discriminatieve tegen gekleurd mensen.
Colored people are not welcome here. The old sales woman is discriminatory against people of color.
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L. VB. on Google
β β β β β Mooie shop, overzichtelijk, groot gamma aan schoonheidsprodukten.
En hele goeie producten. De verzorgingslijn voor het gelaat met serum zijn echte aanraders. De prijzen vallen mee. Als vaste klant krijg ik dan ook altijd een kaart waarmee ik dan bv producten kan kopen -50%. De verkoopsters zijn behulpzaam en vriendelijk.
Ik kom er steeds terug. ?
Beautiful shop, well-arranged, large range of beauty products.
And very good products. The care line for the face with serum are highly recommended. The prices are okay. As a regular customer I always receive a card with which I can buy products, for example -50%. The salespeople are helpful and friendly.
I keep coming back. ?
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Hubert Wysocki on Google
β β β β β Great deals with their members card.
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Ana ViskoviΔ on Google
β β β β β Great location in the city center, but extremely unfriendly and rude staff, not just one employee but two!! I will definitely avoid this place.
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Melda Arslan on Google
β β β β β Extremely unfriendly & rude stuff !!!!
I shopped from there at least 3 times since it is the closest Yves Rocher to my place, but each and every time I felt very unwelcome. It was a problem to ask a question over a product, I was first denied that I could test any fragrance, which was of course my right and most importantly I was lied at least twice about getting my promotion product in the shop that it was not possible. Eventually when I insisted to use my code of course I was right but I was even getting a rude comment that I am already buying products in half price - as it is promotion from the company itself!! I gave a chance for several times thinking that everyone can have a bad day but after insensitively being treated with such rudeness NEVER AGAIN!
Even the shop is smaller with much less products to offer, Hoornstraat would be my preference from now on with their properly friendly stuff and attitude...
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