TNT Machelen - Brussels
3.8/5
★
based on 8 reviews
Contact TNT Machelen - Brussels
| Address : | BZ, Bedrijvenzone Machelen-Cargo 711, 1931 Machelen, Belgium |
| Phone : | 📞 +7 |
| Website : | http://www.fedex.com/ |
| Categories : | |
| City : | Machelen |
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Hesham Hassaan on Google
★ ★ ★ ★ ★ Very good
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Sylvie Luyckx on Google
★ ★ ★ ★ ★ Delivery 7 days late which had was not communicated. Once on the phone, they give me different information each time, never explaining why they left part of my shipment behind.... this is really unacceptable and unprofessional.
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Djoumana ounas on Google
★ ★ ★ ★ ★ Central hub open till 20h for delivery.
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KIM .ANDRADE on Google
★ ★ ★ ★ ★ Everything went wrong in this order, I did not receive the order, for two times I complained because two times they put the order as delivered, but always signed by names that do not exist. The first time (07/11/2017) I got the name of Voisin, I later realized that it means neighbor in French. when I asked which neighbor they told me they would come back later. The second time (13/11/2017) they put the signature of an Aynguu, this name does not exist here or anywhere in the world. So I can only conclude that I was stolen by the carrier (TNT).
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Ruxandra Florea on Google
★ ★ ★ ★ ★ Worst delivery service and worst client support possible. Two personal deliveries had problems.
They lost one package and the driver forged my signature so they marked it as signed and delivered. The complaint is still open but client support didn't offer any solution. They then managed to miss the second delivery and each time I called client service they had different informations with respect to the delivery and the delivery time.
At my workplace packages are frequently delivered in bad shape and the driver leaves in a hurry and forges the signatures themselves.
TNT doesn't deserve even this 1 star. What they deserve are complaints to the European Customer Service for each bad service. They definitely have one from me. Perhaps when they pay for their mistakes they will start to respect their clients and the contracts they sign.
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Adam Thirkettle on Google
★ ★ ★ ★ ★ Not as friendly as other depots. the toilet and shower are locked at all times and you have to get the keys from security and leave your passport. So if you've dying from a numbers two you could have an accident in your pants.
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Attah Prince Kofi on Google
★ ★ ★ ★ ★ Good not bad because all my college are friendly and the work is also normal so I really like it there and thanks for asking
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Jon Wade on Google
★ ★ ★ ★ ★ Hit and miss, on time sometimes but when there is a problem good luck getting any help! I have no idea why they employ people in customer service, an automated message could read the same script!
Another week another delay for no good reason. I would like to change hit and miss to simply MISS! They actually get worse with time.
Take some advice vote with your feet it's the only language these people understand.
Another year and TNT are still as incompetent as ever!
Machelen depot seem unable to process goods and deliver on time.
Must be that mysterious man from customs checking every box that arrives. Funny how it passes UK customs within 24 hrs !
Still passing UK customs in 24 hrs, still taking Machelen up to 2 weeks to process! The good news I won't have to put up with them much longer. You can only push people so far before they sign a new contract with a new provider. Can't wait til next month!!
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