Proximus Shop Etterbeek Rue des Tongres

3.6/5 β˜… based on 8 reviews

Contact Proximus Shop Etterbeek Rue des Tongres

Address :

Rue des Tongres 63, 1040 Etterbeek, Belgium

Phone : πŸ“ž +88
Website : https://www.proximus.be/shops/proximus-shop-Etterbeek-Rue-des-Tongres
Categories :
City : Etterbeek

Rue des Tongres 63, 1040 Etterbeek, Belgium
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Solomon Shiwabaw Mulu on Google

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Good impression, nice customer service, a charming and welcoming face....
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Charikleia Livogianni on Google

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Completely unacceptable both the shop and Proximus in general! 2 times they canceled my order without informing and had me waiting. I had to go to this shop three times. The first time they did not help me because it was 10 minutes before closing even though it was about a purchase I did online and I just wanted to know what is going on. Second time after my online purchase was canceled (for which I had to call and try to figure out what is going on), I went to do it via the shop. They told me that they will inform me via email and send me the phone via post. 10 days after I go back and they tell me that it was cancelled AGAIN because the person who made the request did not put a copy of my ID. I never expected that buying a smartphone and doing a subscription would be so much fuss but apparently for them it is!
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Georges Van Damme on Google

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Incredibly slow. You have to submit name and phone number the moment you enter, whether you want to ask a simple question, buy something from the shelf or change your contract. There are 8 customers waiting, 2 employees working while one is restocking the goods to display 15 items even though 5 are already on show. Poor English. I feel as if I was queuing for a flight to nowhere...
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Bill Smith on Google

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Very long waiting time to be served, BUT got a charging cable there for €10. Pleasant staff.
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Sophie mary on Google

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The staff is friendly but quite slow i had to wait for 20 minutes to get a new sim. Otherwise nice!
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Rosa Altarcheh Xifro on Google

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Awful service! The person who attended us seemed that he didn't want to work that day and told us that we were wasting his time and to call the helpline, which everyone knows how terrible proximus helpline is. Finally he screamed at us and switched to french, so we couldn't understand him... TERRIBLE... We went to another shop, where the personal was polite and helped us with the issue.
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Hanne Jrdlicka on Google

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Excellent service!!! Very friendly + patient!!! Thank you very much!
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Silver Meikar on Google

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Very quick, professional and polite service. My compliments and thanks to Fatih!

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