Mercedes-Benz Drogenbos

Name: Mercedes-Benz Drogenbos
Address: Grote Baan 340, 1620 Drogenbos, Belgium, Drogenbos, Belgium

3.1/5 ★ based on 8 reviews

Contact Mercedes-Benz Drogenbos

Address :	Grote Baan 340, 1620 Drogenbos, Belgium
Phone :	📞 +8
Website :	https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.drogenbos.mercedes-benz.be/drogenbos-fr/&ved=2ahUKEwjt273t2_jyAhXMyqQKHXaXCf8QFnoECEwQAQ&usg=AOvVaw0UcAoKQoSdkgZeB_6FLe74
Categories :	Mercedes-Benz dealer , Used car dealer , Repair service ,
City :	Drogenbos

Best Mercedes-Benz dealer in belgium

T	Tyara Schetgens on Google ★ ★ ★ ★ ★ Made an appointment and went in for service A in the morning. They told me the car would be ready in the early afternoon but I heard nothing from them. The next day I tried calling but but they keep on hanging up on me. I can't even get an answer to the question when I will be able to get my car back... Horrible service!!!
D	Delphine Defossez on Google ★ ★ ★ ★ ★ Don't go there with a Smart!!!! First when you want to take an appointment be ready to spend at least 15minutes on the phone. Second, i had to order a piece for my Smart forfour. They told us the piece would be there in a week-time. We took an appointment for the week after. When we arrived we were informed that the piece wasn't there. No phone call to let us know in advance. When the piece was finally there, they told us that the car will be ready for noon. We arrived at 11h45 and could see on their faces that they weren't happy to see us. Obviously they weren't happy as the car was not ready and they knew I had to go to The Netherlands that day.... Also one time they forgot to call the oil top well meaning that my car was leaking oil. Never again there and you should avoid it if you don't want to waist your time and money! They are good to sell things but the after sale is a shame for this brand!.
E	Enry Kyle on Google ★ ★ ★ ★ ★ Very expensive for the quality of service. That they never pick up the phone, I got kinda used to it over the years (weird to type that, maybe time to consider a change). But announcing to me at 5pm on a Friday that they won't be able to finish the maintenance of a car left at 8AM, without even proposing a replacement car, is just too much. Don't know why I've given them so many 2nd chances but this time I've had enoug. This dealership is a embarrassment for the Mercedes brand. Hopefully they'll realize it soon enough and address it.
J	Jelle Denis on Google ★ ★ ★ ★ ★ After being on hold for more than 10 minutes, their phone system automatically ends the call. It's impossible to get through. Extremely frustrating. You'd expect better from a luxury brand such as Mercedes... . Shame.
B	Burak Bicer on Google ★ ★ ★ ★ ★ To be avoided as much as possible, they are barely able to do the bare minimum, they do not communicate correctly and if they do they give you false information, unfortunately you'll get much better service at lesser/non premium brands, they're a shame for the Mercedes brand
I	Iza A on Google ★ ★ ★ ★ ★ I can only give a positive comment. Everything went well, twice already: appointment, the work, the personal call when my car was ready. I’m a satisfied customer.
I	Integral Servises on Google ★ ★ ★ ★ ★ It's not surprising their good services and wonderful personeel, you come inn and you know, you will do business with them, not pushing, not harassing just good services as only Mercedes can offer and on top of that you happen to be received by m. Leroy?!, you will experience what a sales professional is...
P	Patricia Rizzi on Google ★ ★ ★ ★ ★ I come here with my car that did not function the starting. The receptionist "evaluated the situation and considered that was a problem with the battery and he said they did not have time to check it. Better call assistance and use it for an hour. Of course, next day the same appear. I came back without my car because it doesn't work and I expected a solution, but they still can't assure me they will check the car today or tomorrow. Could someone in Mercedes Benz explain me how it comes that you left a car "en panne" without assistance???