Europcar Ghent Drongen
3.5/5
★
based on 8 reviews
Contact Europcar Ghent Drongen
| Address : | Industriepark-Drongen 15/D, 9031 Ghent, Belgium |
| Phone : | 📞 +9 |
| Website : | https://www.europcar.be/fr-be/agences/belgique/gand-saint-denis-westrem%3Futm_campaign%3DGNEN01%26utm_medium%3Dorganic%26utm_source%3Dlocal |
| Categories : | |
| City : | Ghent |
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Kenneth Garcia on Google
★ ★ ★ ★ ★ If you return your rental car when the office is closed, they bill you about anything.
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Mark Hogan on Google
★ ★ ★ ★ ★ The team at Europcar Ghent were simply fantastic. The customer service was perfect, and everything was well explained and we felt really looked after.
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Emre Ozturk on Google
★ ★ ★ ★ ★ I received my vehicle at Charleroi Airport Europcar station. I took many photos and videos of the vehicle shortly after I received the car. 2 days later I dropped off my vehicle to the Ghent St Denijs Westrem Station. It was Saturday and the station was closed. I dropped off the keys to the keybox. Also before returning the vehicle I took many photos and videos.
1 week later Europcar sent me an e-mail. They said that they had identified "extreme smoking smell" in the vehicle and invoiced 310 Euros for cleaning. Neither I nor my wife have never smoked in our entire lives. Also 1 year old baby was accompanying us. We don't let anybody smoke near her. I rejected the charge but they insisted maintaining the charges. I have lots of videos and photos of the vehicle but they don't accept them as evidence of non-smoking.
They are scammers. Do yourself a favor and rent a car with a different company.
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Matej Peterlin on Google
★ ★ ★ ★ ★ I booked a van to move out of appartment, which was confirmed by europcar on email as well. A few days later they call me that they do not have a van available and cannot confirm any other van for the day when I needed it. No solution was provided, only for a much bigger van, but they can only know if it is available 2 days before I will actually need it. Additionaly, after all of this, they send an official cancelation email where they wrote that they are sorry my plans changed and that I canceled the booking! I have nothing positive to say about my experience with them.
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Sharan Kumaar Ganesan on Google
★ ★ ★ ★ ★ Nice friendly staff. Explains everything well. Location
is a lil off from the main road in the area. Cars are in good condition
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Thierry van den Bosch on Google
★ ★ ★ ★ ★ Very experienced and friendly staff. would strongly recommend them for
your next trip in Gent.
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Dave Deruytter on Google
★ ★ ★ ★ ★ I rented a car for 1 month on 1-12-2021 at Europcar in Sint Denijs Westrem and everything went very well. Also the price quality was good.
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PETER COUTTEAU on Google
★ ★ ★ ★ ★ Super service
I rented a car in Zaventem with Europcar. While staying in Ghent, the car showed some orange alerts related to the oil level. I phoned the office in St Denijs Westrem and was immediately proposed to pass by and offered they will check it out. The next day, I passed by and upon verifying the type of alert and explaining that I prefer to avoid risks on my travel to the airport the next day, a very friendly station manager adviced me to change car immediately. Within 30min I left the station with another car with similar dimensions ! Nice job !
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