Sixt Autoverhuur Gent - Kortrijksesteenweg 1127c
3.6/5
★
based on 8 reviews
Contact Sixt Autoverhuur Gent
| Address : | Kortrijksesteenweg 1127c, 9051 Gent, Belgium |
| Phone : | 📞 +78 |
| Postal code : | 9051 |
| Website : | https://www.sixt.be/huurautos/belgie/gent/gent%3Fxaid%3D7490%26c1%3DBE%26c2%3Dgent%26c3%3Dgent%26utm_source%3Dgoogle_business%26utm_medium%3Dorganic%26y_source%3D1_NDcyMjE5Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
| Categories : | |
| City : | Gent |
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Cedric P on Google
★ ★ ★ ★ ★ Did not care at all about customer.
Depend on the mood of the person, they can cancel your reservation.
I travel around the world, rent hundreds of car, first time I see that. Incredible.
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K. Basabas (kbasbas) on Google
★ ★ ★ ★ ★ They call me a week in advance to ask me if I want an upgrade, and do not mention the important thing, which is that they moved the shop from Gent Sint Pieters area to this location since my booking. When I go to pick up the car, I see a note on the window saying "moved to new address", and it is 12:30 Saturday, they will close in half an hour. I try to call them but a direct number is not available, all call centers are closed on Saturday, and I miss my booking. Our vacation planning is completely messed up. When I report this, I get no compensation. Never used Sixt since.
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Stephan Krebs on Google
★ ★ ★ ★ ★ Great Team at Sixt Gent. New Location fully operational and ready to impress with great service. We had a defective car on our way into vacation and Sixt helped to overcome the situation. International drop off in Germany also went well. Next time - Sixt !
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Steven Vermeulen on Google
★ ★ ★ ★ ★ After ordering online, day from pick-up; office closed? ? the general number at 0.30€ per minute.. we will transfer you to the office.. but its closed I'm at the front door?? Hanged up? Obliged to go to competitor seen the urgency.
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CM - Christian Marolt on Google
★ ★ ★ ★ ★ Extremely unfriendly station clerk, interrupted constantly whilst we talked. Gave us an ugly car until we realised it was dirty. Full of dogs hair and not in our class. She wanted for an upgrade to a clean car almost 100 euros extra for a 3 hours day rent. Unacceptable for SIXT. Try to avoid these folks.
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Arnout on Google
★ ★ ★ ★ ★ Great reception and great cars. Been taken care of very nicely by the staff. ?
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Steph D on Google
★ ★ ★ ★ ★ Worst customer service ever - avoid at any cost. Open at 8 - closed at 8 - hotline number is not working - 0 out of 10
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Bára Budínská on Google
★ ★ ★ ★ ★ The worst company ever. We booked a van for Sunday, two times we called to customer service to make sure, on Sunday there will be someone to give us keys. - Yes, no problem, I make sure my colleague will be there - they said. No one was there. :) we waited one hour. On Monday we called a customer service and first sentence was “we will not charge you” ! :D Excuse me? We hired people for moving, lost a whole day and you don’t gonna charge us? Funny. The person on the phone promised to handover our case to another department in the company and till now no reply. They don’t pick up phone, don’t answer emails…(I contacted even a supevisor for Flanders). No satisfaction. I do NOT recommend this company since this is the second time we had an issue with them. It is maybe the cheapest one, but not worth it.
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