Balthasar Home Sablon - Grote Zavel 37
2.6/5
★
based on 8 reviews
Contact Balthasar Home Sablon
Address : | Grote Zavel 37, 1000 Brussel, Belgium |
Phone : | 📞 +899 |
Postal code : | 1000 |
Categories : | |
City : | Brussel |
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P Y on Google
★ ★ ★ ★ ★ Horrible ethics.
Ordered from here 6 months ago and still did not receive the furniture. Regardless of of our numerous efforts, there has been no response from the company. Once they make the sale, they do not even bother finalizing the delivery. Save your precious time and money. There are many other options in Brussels.
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Mélanie Demblon on Google
★ ★ ★ ★ ★ We have been waiting for our couch for five months. They delivered the wrong one once and leave us with no response or any information about when we can actually expect the couch. Dont belive them when they say the couch is in stock and that you can expect it in two weeks. The worst service. Dont buy there !!!!!
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lotte jacobs on Google
★ ★ ★ ★ ★ NEVEY BUY HERE, BIG SCAM! We paid >1100 euros for a sofa and after six months it was never delivered. They don't mail you back and when you try to call no respond. They are also opening shops in Antwerp en Ghent so watch out for these people!
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Olivia Charlick on Google
★ ★ ★ ★ ★ If I had the opportunity, I wouldn't even give one star.
Waiting over a year for a refund, nothing has happened. They never respond via telephone, text or email and in store they cant help you. It is criminal what they are doing - advise DO NOT SHOP HERE UNDER ANY CIRCUMSTANCES. Such a shame as it was my favourite store as they have beautiful furniture but fail to deliver. We bought a lot from there - they sold us something but apparently none left for delivery (but it was in store and reserved for us on the day of purchase) . They blame corona - but we ordered and it was due to to delivered before corona + lockdown. Not one single cent back yet - false promises and very bad lack of service and refunds. It is genuinely exhausting trying to recover the money. We have taken legal action so hope this speeds it up. But save yourself any trouble and just don't bother!
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Francisco Miala on Google
★ ★ ★ ★ ★ We are deeply disappointed in this store, until today we still have not received our sofa on. Every time we call or email, there is no response, or we get a vague reply that they will contact us. We want refund!
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Daph Heskin on Google
★ ★ ★ ★ ★ Just found out that they are bankrupt..
The store at Sablon is permanently closed and for those who are still waiting for their order to arrive, don't keep your hopes up !
Any down payment is lost !
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Maxine De Pelsmaeker on Google
★ ★ ★ ★ ★ Bought a sofa back in June @ Brussels and still no news...
I must say that I feel somewhat relieved that I am not the only one who is very upset about the awful service after reading the reviews!
Endless emails and phone calls to the Customer Service, but I never get a reply and the one or two times they finally opened their Inbox was to give me another excuse.
I have been asking my deposit back for two weeks and yet still nothing.
Do NOT buy here.
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Fraises Framboises on Google
★ ★ ★ ★ ★ Bought 6 exterior chairs from the showroom! Arrived in time, great quality & very happy with the delivery guys.
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