Smartflats Design - Place Jourdan
3.3/5
★
based on 8 reviews
Contact Smartflats Design - Place Jourdan
Address : | Rue du Cornet 42, 1040 Bruxelles, Belgium |
Phone : | 📞 +7 |
Categories : | |
City : | Bruxelles |
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Arsenio Biggi Gomez on Google
★ ★ ★ ★ ★ |
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Alex Szmaj on Google
★ ★ ★ ★ ★ |
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Debbie Wouters on Google
★ ★ ★ ★ ★ Zeer leuk appartement!
Very nice apartment!
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carolina covarelli Cicico on Google
★ ★ ★ ★ ★ ARNAQUE ET DECEPTION. Pas d'écoute client!
L’appartement que nous avons choisi sur les photos du site ne correspondait pas du tout avec ce que nous avons eu!
Appartement propre, mais l'état d'entretien général était décevant: salle de bain rouillée, papier dans le hall décollée, planché tachée, lumières cassées au couloir et sur la table, coin salon complètement dans l'obscurité, aucun des 3 radiateurs ne marchaient (remplacés par un radiateur électrique d'appoint). 2 tasses du thé (dont une cassée). Le wi-fi et code donnés ne correspondaient pas du tout, donc pas de wi-fi. Pas de télé non plus. Bréf, la TOTALE!!!
Et pourtant, nous avions déjà séjourné chez Smartflats à Anvers et c'était un très beau appart standing.
Nous sommes vraiment déçus, surtout que smartflats n'a aucun intention de faire un geste commerciale, malgré que la prestation vendue ne correspondait pas à celle initiale.
SCAM AND DECEPTION. No customer listening!
The apartment we chose from the photos on the site did not correspond at all with what we got!
Clean apartment, but the general state of maintenance was disappointing: rusty bathroom, paper in the hall peeled off, stained floor, broken lights in the hallway and on the table, sitting area completely in the dark, none of the 3 radiators worked (replaced by an auxiliary electric heater). 2 cups of tea (one broken). The wi-fi and code given did not match at all, so no wi-fi. No TV either. Bréf, the TOTAL !!!
And yet, we had already stayed at Smartflats in Antwerp and it was a very nice luxury apartment.
We are really disappointed, especially since smartflats has no intention of making a commercial gesture, although the service sold did not correspond to the initial one.
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Karl Hamilton on Google
★ ★ ★ ★ ★ Tried to cancel back in March as the world shut down but got no reply until after the check-in time and zero offer of a voucher or refund. Won't be looking at this company again when staying in Brussels.
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Smartflats Smartflats on Google
★ ★ ★ ★ ★ Couldn't be better. Excellent location, cleaning and rooms. I have tried already 2 of them, the one in the ground floor with excellent design and a huge terrace and the 201, a big suite room such as best hotels! Strongly recommended!
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Nicolai Karwofodi on Google
★ ★ ★ ★ ★ Hard to contact! We paid them and they never send us the code! When you are calling them they just hang up the phone! Do not book a room with them!
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Trilok Chander Kapri on Google
★ ★ ★ ★ ★ Property is great. But they are really hard to contact. I and another guest had to call th for 1 hr to get in contact and get access code for the apartment. Still my suit was amazing
5 stars for suit, 2 for management.
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