SACK ZELFBOUW

With my son nothing but misery.

Very friendly service and helpful when going through the showroom and asking questions.

Great company, a customer for years. Top employees such as Michel Rooryck, Igmar de Durpel, without exception always had very good technicians on the floor ...

You will not receive a response by email to your question that I sent 4 weeks ago, they are also not available by phone.

Do you want to renovate yourself, but little knowledge? I went to Sack with my project and 2 weeks later received an extensive quotation with 3d drawings, clear price. Every aspect of the project will be delivered by Sack at home and a former professional will pass on the instructions for how to get started. Fine, clear and cost-effective. That doesn't have to be more for a handy layman like myself.

Not really satisfied with the route traveled. I did heating, plumbing, drains and bathroom with them. Not available at times when you really need them (usually OUTSIDE office hours, which means you are stuck.) I had the feeling that I always had a shortage so I had to call a lot or go to the local DIY. As a result, the price will increase because at Sack you also have to pay for all the pieces that you have 'short'. I then asked why this is and whether they could see if something could be done about it, but unfortunately never seen a response.

Always a little too short or too much that you don't need. NEVER available even on Saturdays when the showrooms are open. Received the promise from the salesman Louis H that whenever there was something I could always call and that he would personally drop by if necessary ... what appears from the company itself that this is bullshit and that salesmen are salesmen and can never offer help or on come to the yard. I was allowed to call 7/7 idd day / night never answered. ? Then you call during the day during the week and the only person you can reach after trying 7 telephone numbers is someone from the accounting department (very helpful where possible). You will receive books and videos on how to screw a screw into the wall for a ventilation unit, for example, but not which cables you need to provide an outlet outside. On a random photo you see a usb and rj45 connection ... the roof ducts that have been discussed in detail in the agreement (clearly stated not with wall ducts), there appears to be a wall duct after all? It was agreed according to the contract that the other materials could be returned to them suddenly they change the policy that you would have to drive to temse yourself? The credit notes for incorrect material or adjustment are not automatically settled in a subsequent invoice, but you have to view and settle it yourself. (Hoping that the customer will probably forget this too). Then they send someone to draw the technical room that you know what to provide for the central heating boiler, etc. Suddenly something short again, someone else arrives who knows what he is talking about and it turns out that the previous one has forgotten half of the necessary facilities .... The yard itself has caused me very little stress, but this company scores all points on this. ????

So far great. Much better explanation than easykit. They also take a lot more time and the price is great.