Ruys Juweliers - Sint-Jorispoort 26

Super tevreden van de service en het vakmanschap. Heb hier samen met de eigenaar Jean een verlovingsring ontworpen en laten maken. Een topervaring. Van het kiezen van de diamant, tot het met de hand laten graveren van de ring, alles liep op rolletjes. Het hele proces heeft enkele weken geduurd en de communicatie was steeds snel en helder. Bovendien heb ik een hele faire prijs gekregen. Wie op zoek is naar een verlovings- of trouwring, kan niet beter vinden.

Diamanten ring laten schatten en vergeten het karaat gewicht van de diamanten te vermelden. Heb met de juwelier gebeld. Volgens de juwelier moet ik nu terugkomen. Kan hij weer ontvangen zekers. Ook niet echt vriendelijk.

Very helpful and patient, thank you for helping us!

Super friendly and professional treatment. Definitely a great choice if you are looking for quality and design products. On top, the store itself is really beautiful.

I flew to the other side of the world to buy an engagement ring from Ruys. More than 16,500km from Melbourne, Australia, to Antwerp, Belgium. And I truly believe there is no other jeweller in between that would have worked as hard to make my fiance's perfect ring a reality under unusual and challenging circumstances. First of all, Jean the owner, was on holiday the week my fiance and I planned to be in Belgium. His store, like many of Antwerp's jewellers was closed for the week around Assumption Day, but he agreed to an appointment anyway. And he did so knowing he would have less than five days (including a weekend) from our initial appointment to confirm the style of ring, the stone to go with it and to deliver the finished product before we made our return trip to Australia. Second, he agreed to all this knowing I hadn't proposed yet and that my early suggestions for the ring design and stone shapes could change once my fiance became involved. And the ring did change. Dramatically. For starters, my partner wanted a coloured stone - but didn't know exactly what kind. Just that it had to be blue or green, or a combination of pink and yellow. Second, while almost all the rings she owned prior to the engagement were solitaire settings, she wanted a three stone arrangement for the engagement ring. Many emails later, but in the less than four days between my proposal and my appointment with Jean, he was able to source a series of gorgeous and very unusual gemstones that fit the brief. Two Watermellon tourmalines - a pink colour that slowly changes to yellow-green, a green tourmaline and a natural zircon that was blue or green depending which way you looked at it. By the time we arrived in Antwerp the perfect ring was ready, and we just had to choose the right stone. It's worth noting again that again, as this was a holiday week, no local gem dealers were available. So Jean had obtained his stones from Germany at no cost to us - something only a jeweller with an exceptional reputation and extensive experience could achieve. Rather than just present the stones, he also ensured all of them were cut in such a way that they would be hardy enough for daily wear. An irridiscent, green tourmaline was the perfect choice in the end - and far under what I had initially indicated the budget for the ring would be. Despite the lower value, Jean's efforts continued as he made arrangements to have the stone set and the ring resized ahead of our departure from Europe. With the consultation over he offered some tourist advice, posed for a selfie with us and sent us into Antwerp's beautiful old town. He also talked us through how to reclaim a VAT refund (worth several hundred Euros for those who live outside the EU). When we returned to collect the ring, it was perfect. The quaint art deco Ruys store in Antwerp has a lot of rare and beautiful jewelry inside it. But despite all the diamonds, gold and precious stones, the most priceless gem is Jean. His expertise, professionalism and enthusiasm is invaluable. His wonderful sense of humour and easy to deal with nature is forever a part of our engagement, and a fantastic memory.

Working with Jean was an absolute pleasure. I came to Ruys based on a recommendation from a friend and I couldn't have been happier. I was looking for an engagement ring for my girlfriend. My expectation for this experience was that it would be more transactional in nature, but Jean really took the time to understand what I was looking for. He showed me a large range of loose diamonds which I was able to inspect and evaluate in person before selecting one and putting it in a setting. I had a unique "wavy" shank design in mind and Jean helped me turn this idea into a vision and then a reality. His craftsman is very skilled and the ring came out amazingly well. So if you're looking for a ring, or just about any piece of jewelry, I would highly recommend visiting Ruys. Maybe you want something off the shelf or a custom design, they can cover all options. You'll also have a level of customer service that will be hard to find elsewhere. As an added bonus, the shop itself is a jewel - it's beautifully crafted in the early 20th century art nouveau style. Ring the bell and go inside!

Jean is an exceptional Jeweler, 1st Class in every aspect. After hours of research and websites, to purchase a Diamond Solitaire, I made contact with Jean who responded quickly, with endless knowledge and advice, I booked an appointment. I was not disappointed! Jean sent me a list of diamonds of different colours, clarites, cuts and sizes, and not at the top end of my budget, which was refreshing. In fact, he encouraged me not to look at Diamond Certificates, and what is deemed as excellent, but instead showed me everything, with magnification and explanation. Sadly, for my Husband, I had an eye for the D colour diamonds, that was my personal choice and even though the different diamonds were mixed up, I was still drawn to this particular diamond. An excellent jeweler, excellent service, he simply can't be faulted. Thank you Jean, I will be back to see you in the near future.

I had a wonderful experience buying a diamond ring from this jeweler last fall. We received a tour of the gorgeous showroom and learned the history of the company. The ring itself is exquisite - custom-made with diamonds set in yellow gold (even if white gold is customary in Antwerp). The price was very fair and the memory of my visit is itself priceless. I have been wearing my ring with my wedding ring daily for the last 6+ months and am extremely happy with it. I hope to be a repeat customer in the future!