Pierre & Sol, + de 50.000 ventes
3.5/5
★
based on 8 reviews
Contact Pierre & Sol, + de 50.000 ventes
Address : | Chau. de Lille 442 A, 7500 Tournai, Belgium |
Phone : | 📞 +999 |
Website : | http://www.pierreetsol.com/ |
Categories : | |
City : | Tournai |
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Pranah Marcos on Google
★ ★ ★ ★ ★ J'ai bien reçu mes couvercle à carreler. Elle a été traité avec célérité et je vous en remercie. J'ai constaté que la livraison comportait 2 clés de manutention alors que le visuel en montre 4. Merci de bien vouloir me transmettre les éléments manquants
I have received my tileable cover. It was dealt with expeditiously and I thank you for it. I noticed that the delivery included 2 handling keys while the visual shows 4. Please send me the missing elements
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mephistokillgod Jonathan on Google
★ ★ ★ ★ ★ Entreprise familiale, très convivial, sérieuse, large choix de produits en tout genre pour traîter la pierre, faire des travaux en tout genre. Pièces uniques et spécifiques pour toutes vos réalisations. Large choix d'outils et matériaux. Service clientèle pro
Family business, very friendly, serious, wide choice of products of all kinds to treat stone, do all kinds of work. Unique and specific pieces for all your creations. Wide choice of tools and materials. Professional customer service
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Mélanie LEROY on Google
★ ★ ★ ★ ★ J'allais commander, puis j'ai vu que vous facturiez vos frais bancaires aux clients! Je n'ai jamais vu ça! Tu offres un service aux clients tu ne lui fait pas payer, ou alors c'est la vieille école qui n'a rien compris. par principe je vais voir ailleurs (je n'a pas bien lu ?)
I was going to order, then I saw that you charge your customers bank fees! I have never seen this! You offer a service to customers you do not make him pay, or else it is the old school who has understood nothing. in principle I will look elsewhere (I did not read well ?)
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Martin Emeline on Google
★ ★ ★ ★ ★ Aucun service client. Ma commande passée en janvier a été annulée sans même m'informer de l'annulation. Par contre mon versement a bien été débité et n'a pas été remboursé. Et évidemment impossible de joindre le service client (que ce soit par téléphone, mail ou site internet) !
Merci pour avoir procédé au remboursement.C'est dommage d'avoir du échanger via les avis Google... Je relève ma note. Je propose une alerte sur le site internet à la commande qui permettrait d'éviter des commandes non recevables.
No customer service. My order placed in January was canceled without even notifying me of the cancellation. However, my payment has been debited and has not been refunded. And obviously impossible to reach customer service (whether by phone, email or website)!
Thank you for making the refund. It's a shame to have had to exchange via Google reviews... I'm raising my note. I propose an alert on the website when ordering which would make it possible to avoid inadmissible orders.
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Manuel Santos on Google
★ ★ ★ ★ ★ Oplichters!!
Twee maal een vloerkader met vloermat besteld.
Eerste keer was de kader beschadigd, dit heb ik zo gelaten.
Tweede maal was de kader er gewoon niet bij.
Als ik hen erop aanspreek is de reactie dat ik het te laat gecontroleerd heb.
( ik had het inderdaad laten staan tot wanneer ik het nodig had (25 dagen), in de veronderstelling dat alles in orde was)
Bij een professionele zaak zou de bekommernis moeten zijn dat het niet volledig geleverd was bij Pierre et Sol is de bekommernis hoeveel kunnen we hier aan verdienen.
Het lag aan iedereen behalve aan henzelf.
Eerst was het de transporteur, dan hadden wij het zelf gedaan nochtans is aan de verpakking te zien dat ze onderweg niet geopend is geweest en wij hebben nu een vloer zonder vloerkader.
Hoe duidelijk kan het zijn!!
Dikke nul deze zaak, ik had beter de reviews gelezen!
scammers!!
Ordered a floor frame with floor mat twice.
The first time the frame was damaged, I left it that way.
The second time, the frame just wasn't there.
When I confront them about it, the reaction is that I checked it too late.
(I had indeed left it until when I needed it (25 days), assuming everything was fine)
In a professional business, the concern should be that it was not fully delivered at Pierre et Sol, the concern is how much can we earn from this.
It was up to everyone but themselves.
First it was the carrier, then we would have done it ourselves, however the packaging shows that it was not opened en route and we now have a floor without a floor frame.
How obvious can it be!!
Big zero this case, I should have read the reviews better!
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Marthe Bauer on Google
★ ★ ★ ★ ★ RAS
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Alex Garnett on Google
★ ★ ★ ★ ★ An incompetent business, unable to deal with online orders to the UK. My orders not arrived after 3 weeks, I have phoned them and was cut off after 8 minutes, and my email efforts have received 2 blank replies!?
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Arvind thirumoorthy on Google
★ ★ ★ ★ ★ Intercity Industrial cancelled an order 2 months ago and we are trying to get hold of credit department or Jeremy the person who took our order. No responses to e-mail or the phone calls.
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