Immo Bel Air
3.4/5
★
based on 8 reviews
Contact Immo Bel Air
Address : | Zeedijk 148, 8400 Oostende, Belgium |
Phone : | 📞 +97 |
Website : | http://www.immo-bel-air.be/ |
Categories : | |
City : | Oostende |
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Tom Goovaerts on Google
★ ★ ★ ★ ★ Wij hebben een studio gehuurd 11/9/20 Vandaag zijn we een maand later en nog steeds geen € waarborg terug gekregen. Reeds gebeld en zou dit de dag nadien terug betalen maar niks is minder waar. Terug gebeld uitleg ; Erik is een oudere man en het duurd wat langen. Daar koop ik geen brood van. Komt hun zeergoed uit om andermans geld te behouden langer als vermeld bij boeking (binnende 14 dagen nu 4 weken en nog niks.
We have rented a studio 11/9/20 Today we are a month later and still no € deposit has been returned. Already called and would pay this back the day after, but nothing could be further from the truth. Called back explanation; Erik is an older man and it takes a while. I don't buy bread from that. Is their very good to keep someone else's money longer than stated when booking (within 14 days now 4 weeks and nothing.
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7742nico on Google
★ ★ ★ ★ ★ Pas correct nous sommes rester une semaine sans TV avec la promesse que le dépanneur aller passer le lendemain, couverts sales même très sale, siphon de sdb rempli de poils, sauna Hors service, le comble pour une location à plus de 1400€ , et pour couronner le tout e fameux Éric de l agence ose encore dire que le nettoyage avait eter mal fait à cause de deux traces de doigts sur la baie vitrée alors que nous avions rendu l appartement plus propre que lors de notre arrivée après réclamation et enguelade , il a verser la caution directement car j avais Lu qu il fallait attendre longtemps pour la caution en retour sinon, superbe appartement au front de mer mais agence à éviter, à fuit même!!!!
Ah jj oubliais le fameux Éric s est permis de me bousculer et de M insulter devant mon fils de 10 ans mais c est facile de se trancher derrière le comptoir et de toute façon avec les caméras k aurais eter le fautif si je risposter, je Lui ai gentilement proposer d aller dehors mais en vain
Une honte pour la profession j ai déjà louer pas mal de locations à la cote Belge mais jamais eu autant de problèmes qu avec cette agence!!!!!
Not correct we went a week without TV with the promise that the convenience store will go to spend the next day, dirty cutlery even very dirty, bathroom siphon filled with hair, sauna Out of service, the last straw for a rental over € 1,400, and for to top it off the famous Eric from the agency still dares to say that the cleaning had been badly done because of two fingerprints on the bay window when we had made the apartment cleaner than when we arrived after complaint and complaint, he to pay the deposit directly because I had read that it was necessary to wait a long time for the deposit in return otherwise, superb apartment on the seafront but agency to be avoided, even flee !!!!
Ah jj forgot the famous Eric allowed himself to jostle me and insult me in front of my 10 year old son but it is easy to cut oneself behind the counter and anyway with the cameras k would have been the fault if I put up, I him I kindly offered to go outside but in vain
A shame for the profession I have already rented a lot of rentals on the Belgian coast but never had as many problems as with this agency !!!!!
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Van Aerde Jacques on Google
★ ★ ★ ★ ★ Très bonne agence et beau choix.
Very good agency and good choice.
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IDO CLAESSENS on Google
★ ★ ★ ★ ★ Eigenlijk snel een studio vast kunnen leggen zonder problemen echter voor een studio van 535 euro toch een dikke beschrijvingkosten van 487eu. Vind ik overdreven en ik heb een fietsenstalling maar geen uitleg van waar want is met NRS ik woon hier al 6 maand en nog steeds geen uitleg erover jammer
Actually being able to capture a studio quickly without any problems, however, for a studio of 535 euros, it still costs a lot of description of 487eu. I think it is exaggerated and I have a bicycle shed but no explanation of where because with NRS I have been living here for 6 months and still no explanation about it a pity
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Nancy Lambrighs on Google
★ ★ ★ ★ ★ Professioneel, vriendelijk, behulpzaam, correct, bereikbaar, etc. Niets als positief over deze mensen. Fijn weekje aan zee gehad, bedankt voor de goede service!
Professional, friendly, helpful, correct, accessible, etc. Nothing positive about these people. Had a nice week at the sea, thanks for the good service!
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Elsie Vergote on Google
★ ★ ★ ★ ★ Wij hadden interesse in een appartement, we zijn binnen geweest.... verkoper had geen tijd voor ons; moest teveel bellen. De vriendelijke Meneer aan het onthaal moest het euvel oplossen met ons. De Meneer aan het onthaal heeft dit goed opgelost , de verkoper van het kantoor heeft ons nooit opgebeld; of het moet zijn dat iedere potentiele klant bij jullie 2 weken moet wachten voordat ze terugbellen. Intussen zijn we ergens anders beter ontvangen en hebben ze daar wel de moeite gedaan voor ons.... We zijn daar intussen overgegaan tot aankoop. Je mist een commissie op de verkoop van 420.000€ . Iedere klant die binnenkomt kan een klant zijn... hou het ingedachte. Jammer service nul op dat gebied, ik zal zeker al niet verhuren met jullie !
We were interested in an apartment, we went in ... the seller had no time for us; had to call too much. The friendly gentleman at the reception had to solve the problem with us. The gentleman at the reception has solved this well, the salesman of the office never called us; or it must be that every potential customer with you has to wait 2 weeks before they call back. In the meantime we have been received better elsewhere and they have made the effort for us there .... We have now proceeded to purchase there. You miss a commission on the sale of 420,000 €. Every customer who comes in can be a customer ... keep it in mind. Too bad service zero in that area, I will certainly not rent with you guys!
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Darren K on Google
★ ★ ★ ★ ★ Avoid for renting. I'll tell you why. (Nederlands onderaan)
We rented an apartment in Ostende for two nights using this company. €420 for two nights in May. I was a little surprised to find that you had to go pay extra for bedsheets (€27) and towels, but also to discover we had to go buy our own toilet paper. All that aside - despite paying by card, we were asked for a *cash* deposit of €200. Red flag? Yes. We were told the deposit would be returned within 2 weeks. 5 weeks, 3 unanswered e-mails and 2 phone calls later, I was informed something went wrong, that I would receive the deposit, but they would keep €39 for cleaning (this had not been mentioned anywhere before booking.) I am still amazed as what they must have cleaned, as we only stayed two nights, did not cook at all, and we cleaned before we left. The only thing we left behind was a bit of garbage in a bag, which we were told not to worry about and that it was "not a problem" (because we asked where we should put it.)
There is a review here saying that they are "fake accounts" leaving negative reviews - I am actually more inclined to believe the positive reviews are fake (for example, there is one claiming the pricing is clear - definitely untrue!)
The view from the apartment was beautiful. The apartment itself was ok too. It is the dishonesty and "trying to get every penny out of you, even with dishonest methods" that I found unacceptable. Do not support this behaviour.
Niet huren. Ik zal je vertellen waarom.
Via dit bedrijf hebben we twee nachten een appartement gehuurd in Oostende. € 420 voor twee nachten in mei. Ik was een beetje verrast om te ontdekken dat je extra moest betalen voor lakens (€ 27) en handdoeken, maar ook om te ontdekken dat we ons eigen toiletpapier moesten kopen. Dat alles terzijde - ondanks het betalen met een kaart, werd ons gevraagd om een contante borg van € 200. Rode vlag? Ja. We kregen te horen dat de borg binnen 2 weken zou worden teruggestort.
5 weken, 3 onbeantwoorde e-mails en 2 telefoontjes later kreeg ik te horen dat er iets mis was gegaan, dat ik de borg zou ontvangen, maar dat ze €39 zouden houden voor schoonmaak (dit was nergens vermeld voor boeking.) Ik ben nog steeds verbaasd over wat ze moeten hebben schoongemaakt, omdat we maar twee nachten verbleven, helemaal niet kookten en we maakten schoon voordat we vertrokken. Het enige dat we achterlieten was een beetje afval in een zak, waar we ons geen zorgen over moesten maken en dat het "geen probleem" was (omdat we vroegen waar we het moesten plaatsen.)
Er is hier een recensie die zegt dat het "nep-accounts" zijn die negatieve recensies achterlaten - ik ben eigenlijk meer geneigd te geloven dat de positieve recensies nep zijn (er is er bijvoorbeeld een die beweert dat de prijsstelling duidelijk is - absoluut onwaar!)
Het uitzicht vanuit het appartement was mooi. Het appartement zelf was ook in orde. Het is de oneerlijkheid en het "proberen om elke mogelijke cent uit je te krijgen, zelfs als je oneerlijke methoden gebruikt" die ik onaanvaardbaar vond. Ondersteun dit gedrag niet.
Avoid for renting. I'll tell you why. (Dutch below)
We rented an apartment in Ostende for two nights using this company. €420 for two nights in May. I was a little surprised to find that you had to go pay extra for bedsheets (€27) and towels, but also to discover we had to go buy our own toilet paper. All that aside - despite paying by card, we were asked for a *cash* deposit of €200. red flag? Yes. We were told the deposit would be returned within 2 weeks. 5 weeks, 3 unanswered e-mails and 2 phone calls later, I was informed something went wrong, that I would receive the deposit, but they would keep €39 for cleaning (this had not been mentioned anywhere before booking.) I am still amazed as what they must have cleaned, as we only stayed two nights, did not cook at all, and we cleaned before we left. The only thing we left behind was a bit of garbage in a bag, which we were told not to worry about and that it was "not a problem" (because we asked where we should put it.)
There is a review here saying that they are "fake accounts" leaving negative reviews - I am actually more inclined to believe the positive reviews are fake (for example, there is one claiming the pricing is clear - definitely untrue!)
The view from the apartment was beautiful. The apartment itself was ok too. It is the dishonesty and "trying to get every penny out of you, even with dishonest methods" that I found unacceptable. Do not support this behaviour.
Do not rent. I'll tell you why.
We rented an apartment in Ostend for two nights through this company. €420 for two nights in May. I was a little surprised to find that you had to pay extra for sheets (€27) and towels, but also to find that we had to buy our own toilet paper. All that aside - despite paying by card, we were asked for a €200 cash deposit. Red flag? Yes. We were told the deposit would be returned within 2 weeks.
5 weeks, 3 unanswered emails and 2 phone calls later I was told something had gone wrong, that I would receive the security deposit, but they would keep €39 for cleaning (this was not stated anywhere before booking.) I am still amazed at what they must have cleaned as we only stayed two nights, didn't cook at all and we cleaned before leaving. All we left behind was a bit of trash in a bag, which we shouldn't have worried about and was "no problem" (because we asked where to put it.)
There's a review here that says it's "fake accounts" that leave negative reviews - I'm actually more inclined to believe the positive reviews are fake (for example, there's one that claims the pricing is obvious - absolutely false! )
The view from the apartment was beautiful. The apartment itself was also okay. It's the dishonesty and the "trying to get every penny out of you, even using unfair methods" that I found unacceptable. Do not support this behavior.
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renson raymonde on Google
★ ★ ★ ★ ★ super
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