GLS Drogenbos Headquarters - Humaniteitslaan 233
1.4/5
★
based on 8 reviews
Contact GLS Drogenbos Headquarters
| Address : | Humaniteitslaan 233, 1620 Drogenbos, Belgium |
| Phone : | 📞 + |
| Postal code : | 1620 |
| Website : | http://gls-group.eu/ |
| Categories : | |
| City : | Drogenbos |
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Sophie Mullen on Google
★ ★ ★ ★ ★ Been waiting three weeks for a package that should have been delivered in 4-7 days. The only information I get from track and trace is that my address information is not correct. I doubt it was incorrect in the first place, but regardless have since been in touch with GLS several times to make sure they know my correct address.
What do you know, track and trace updated today with 'can't deliver, more address information needed'. I live on a busy street, never usually have issues with deliveries and have given them my address multiple times. From reading other reviews it doesn't seen like I'm the only one with this kind of experience...
Avoid at all costs
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V. Andreo on Google
★ ★ ★ ★ ★ If you have the option, try by all means to avoid this courier. Its license, at least in Belgium, should be removed given the terrible and unprofessional service. Unlike with other providers, I had issues with every single item coming from them. This week I received the notification that GLS would deliver my parcel and my fears were confirmed this morning. Parcel delivered, but not to my address. Only God knows where. No customer service either, I guess overwhelmed
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Lu Despierto on Google
★ ★ ★ ★ ★ They delivered my package to a neighbor, according to them, I can't find it. What's the point of having a person's name and address in the package if it will be delivered to someone/somewhere else?
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Igor Manasovski on Google
★ ★ ★ ★ ★ Lies. They published on the tracking system that the package was delivered and they have falsified my signature. I was at home the whole day. No delivery was attempted at my house or my neighborhood. Still waiting for the package....
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Ethem Pekin on Google
★ ★ ★ ★ ★ In the post-covid19 world company like GLS has no place. No respect to customers. They are not able to deliver packages within Belgum. What a shame.
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F S on Google
★ ★ ★ ★ ★ The 1 star is to much for such a bad service and unprofessional work,, I just received an email that my parcel is delivered to my home address,, so Immediately I go down stairs to check the mail box and I find my parcel opened and stuffed in the mail box,, so the unprofessional delivery man has opened my parcel and put it in the mail box. This is a photos about how I received my parcel stuffed in the mail box ?
Numéro de colis: 90402596168
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Joe Higham on Google
★ ★ ★ ★ ★ Very poor service, I was hoping the reviews concerning GLS were exaggerated. Unfortunately, they are not.
Terrible courier service which needs to change their ideas before they're edged out of the market by the many other reliable post/transport services.
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Cristina Dobrisan on Google
★ ★ ★ ★ ★ We should have an option to give just 0.1 stars to a service. They said they tried to deliver yesterday and today which is false as I was at home almost constantly (and when I was not, my housemate was). No email, no paper in my post box so for me they never tried to deliver and they message is false.
Of course there is no email or customer service easy to find. I contacted the seller and recommended them to (1) stop using this service and (2) to help me reaching them as I am not planning to move 1 finger (except to give this review) for GLS.
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