Fnac
3.9/5
★
based on 8 reviews
Contact Fnac
| Address : | Grand Bazar, Beddenstraat 2, 2000 Antwerp, Belgium |
| Phone : | 📞 + |
| Website : | https://www.fnac.be/ |
| Categories : | |
| City : | Antwerp |
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An Bongaerts on Google
★ ★ ★ ★ ★ Very poor customer service.
Tried calling multiple times but nobody answers the phone.
Try hiring some people for customer calls or improve your customer care system...
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Maisa Farid on Google
★ ★ ★ ★ ★ Big fnac means diversity of sold products. Went here with my 10 month old and he loved this place, especially the book section, I was picking up books for him and he was trying to take every book from my hand, interested in all the books in sight. And he sat on the piano for the first time.
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Michel Heuts on Google
★ ★ ★ ★ ★ Staff is much more friendly - and willing to check stock levels - which is not the case at the main competitor M. in its vicinity.
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Verstraeten on Google
★ ★ ★ ★ ★ This Fnac has 3 entrances ?( Before COVID-19 pandemic )
Did you know that Next to Hilton Hotel , there are stairs which leads you to Fnac’s 1st floor ?
( cool , right !)
>For 1st & 2nd floors - use the escalator or elevator ? inside the Grand bazaar mall.
*First floor has almost everything , TV’s ,Washing machines,Gamers gadgets, games, Headphones,printers, Laptops, Kitchen electronics,beauty gadgets,etc
-Don’t miss out the Apple corner: for iMacs, iPhones,MacBooks, apple gadgets ..
I finds myself mostly on 2nd floor where they have stocked bookshelves,pens ,kids toys and Lego’s ,and more books ? ( check out the discounted books ,in the baskets next to the cashier.
*If you are looking for English books, check out the 2nd floor.
Great atmosphere And friendly staff?
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Ronny Depoortere (Ron0509) on Google
★ ★ ★ ★ ★ Top. A very good offering and with outstanding sales support. As member you get an attractive discount! Books, comics, electronics and much more! Great
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Dea Rynanda on Google
★ ★ ★ ★ ★ Received a voucher of FNAC to use, but apparently can't be used to order items online. After calling several times FNAC call center, I finally received the solution after emailing FNAC at grand bazaar. Received by Steven and he patiently assisted me to complete my order and made the payment as I desired.
Very happy of their good service.
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E M on Google
★ ★ ★ ★ ★ They are incredibly understaffed which is is a shame, because the employees are so friendly and helpful. Sometimes you have to wait nearly 20 minutes to ask a simple question, simply because there is too many customers and too little employees to answer their questions. I hope their management does something about that soon. The loyalty program for becoming a member is quite rewarding, I would recommend it if you regularly buy books, games or electronics.
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Christian Macías on Google
★ ★ ★ ★ ★ Good variety.
What i didnt like IS that you barely have someone there that supports you.
I ask one fnac worker to explain me some things about an item when he was literally talking with other worker about their Life and he told me to look for another who helps me.
When i finally had one, he didn't even know how to explain me about It.
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