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The Gartner Magic Quadrant

The Gartner Magic Quadrant evaluates Vendors based on their Completeness of Vision and Ability to Execute. It is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of Conversational AI Platforms.

These recognitions demonstrate our commitment at Faktion to providing innovative AI platform capabilities to help our customers accomplish and automate more, faster.

Enterprise Conversational AI Platforms

According to Gartner, “For this Magic Quadrant, Gartner looked at over 250 vendors in the conversational AI space and invited over 100 of those vendors to the prequalification survey. This prequalification survey was completed by over 75 vendors and helped form the inclusion criteria.” We’re proud to say that Chatlayer, acquired by Sinch, was recognized in the 2022 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.

We believe that this evidence proves that conversational AI is where it’s at; its effect on customer engagement is massive. Now is the time to get involved with chatbots!

Get the report on their website.

Representative Vendor for Intelligent Document Processing

According to Gartner, “Documents represent a trove of useful ‘information.’ Unlocking this data for language and process automation has seen demand for IDP solutions accelerate rapidly in the last 12 months.” To support business leaders in their research of the market and vendors, Gartner has published the Market Guide for Intelligent Document Processing Solutions.

Get the report on their website.

Congratulations

for the entire teams that work relentlessly and passionately on our technologies! We can’t wait to build some more AI products.