CHASSIS 2000 S.A. - Fenêtres Portes Vérandas - Fabricant à Barchon en Province de Liège.

No after sales service! Problem with an electric shutter. On hold for over a year despite numerous reminders. Catastrophic!

A reputable and experienced name and store. Very good and very competitive price-performance ratio. Good organized, quick and honest team.

No after-sales service, irresponsibility when a damage is committed by a "technician", despite a veranda of more than 30,000 €!

Quality work

If there is nothing to complain about the quality of manufacture of the frames, the same cannot be said of the placement and the after-sales service, my order included a 42db sound-insulating glazing and the installers did not consider it useful to polyurethane foam in quantity between the frame and the window opening, I noticed this problem at the end of the day of the first day of installation and reported it to the installers the next morning They continued to apply and foam like the day before, so much so that I had to phone the after-sales service the following Monday while telling them that one of the glazing had a defect At the end of the same week, the installers therefore returned and opened widely around the frames in order to redo a correct foaming. So here we are more than 4 months after the installation, and nothing is progressing, the glazing which had a defect is apparently still not ordered (well I suppose it, because the after-sales service asks me to send it photos, but does not answer not to my emails ...) The foaming of December a little overflowed on the sash and the frame of a frame and once the polyurethane foam has dried, it is almost impossible to remove the traces, when it would have been so easy and efficient to put adhesive on the surfaces in order to protect them from the excess foam and I am not talking about certain frames which are placed out of level so much so that the window closes more or less quickly depending on the importance out of level (I pointed it out to the installers who told me that they didn't know how to do anything about it (what are the adjustment shims for then ??) In short, I am very satisfied with the build quality of the chassis, but for the rest, keep an eye out

I called on them 2-3 years ago. 0 for setting up. In some places, there were gaps of 5-10 cm between the frames and the walls (passers-by could therefore have run their fingers, or a firecrackers to set on fire if they had taken a ladder), I to call them back to put the foam back, which they agreed to do directly. Weeks later, we noticed that water was passing under the chassis in certain places, fortunately, a little silicone and it was fixed: However, 5 for windows: The frames and windows are of good quality and the price is reasonable ... By cons, I had been sold a window door where the bottom is at ground level (to scrape after cleaning) but it is not the case (but it was at the same price so not serious).

A first time customer about twenty years ago, I then used chassis 2000 for other buildings ‘meticulous workmanship, unrivaled value for money !! “They even fixed me a lock that we broke on a door that was placed 20 years ago. A family at the service of its customers, good luck the Rinaldi's. Isabelle Delsupexhe

I had this company place doors and windows don 2 of 6 m² with shutters equipped with an electric motor, I highly recommend it. They are quality products, Belgian, made in their workshop in Barchon, panes from Sprimoglass in Sprimont. ... No problem very very good value for money.