CAPAC - Rue des Plantes 69

1.4/5 based on 8 reviews

Contact CAPAC

Address :

Rue des Plantes 69, 1210 Saint-Josse-ten-Noode, Belgium

Phone : 📞 +9
Postal code : 1210
Website : https://www.hvw-capac.fgov.be/
Categories :

Rue des Plantes 69, 1210 Saint-Josse-ten-Noode, Belgium
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minhaj on Google

One of the worst service I have ever seen in Belgium. My file of "chômage économique" send to CAPAC by my employer but still more than three month they didn't exicute my file. Personally I try to contact with CAPAC by telephone but 2 and half hour I was in waiting music. I have very bad impression about CAPAC.I don't understand the reason why CAPAC standing for. On my point of view it's a totally worthless, rubbish organisation.
E
Edmond on Google

Phoned the office to ask if they received my folder (they didn’t apparently). They guy asked me to go on-site to book an urgent appointment because he couldn’t make it on the phone (lol). Searched for schedules before going to the office, and couldn’t find any. Went to « rue des plantes » today, the office was closed obviously, even if ppl were working inside... thanks to the phone guy for mentioning that the counter would be closed on Fridays, that was a useless ride ??
R
Romain Sergeant on Google

Slow, inefficient and disorganized, and use the pandemic as a recurrent excuse. My unemployment request has still not been treated after 2 months, while some get treated in a week. Worst public service ever.
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Blagoy Stamenov on Google

This institution is a really bad joke, there are queues every day and many people come 3-4 times in order to get to the info desk. I really don't understand how can the shops be open and this governmental institution be closed in times of massive unemployment. At least if they responded to emails or calls but they never do. In short, horrible experience.
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Austen Lowe on Google

The staff are so rude and unhelpful. If I could give no stars, I would. They are highly incompetent at treating dossiers and do not follow procedures correctly. They refuse to answer your emails unless you launch a new request via a contact form. The information is lost, you have no consistency in response and the payments take months to arrive (if at all). They are extremely unprofessional and seem to take pride in it. I really didn’t want to post this in the public domain; as they refuse to communicate with me, I had no other choice. I will be launching an official complaint.
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Emily on Google

You cannot speak to anyone by phone, contrary to CAPAC's own voicemail which states you can call 08:30-12:30.
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Klaudia Troppová on Google

My worst experience in Belgium! This organization is a joke. Absolutely no efforts to communicate or bother to answer your emails or "contact forms" whatsoever. Total disrespect to taxpayers who are entitled to "chômage" and haven't been able to obtain it for months. Entitled, meaning "governmentally approved". So where is my money?
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Gif Johnny on Google

One star because I can't give 0. Hundred of people freezing in rain at 1 Celsius degrees. To obtain an appointment you must count 3 months. That's how the Belgium government complain that is difficult to find technicians and that's how the same government it treat them. Such a shame!

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