BNP Paribas Fortis De Brouckère

1.9/5 based on 8 reviews

Contact BNP Paribas Fortis De Brouckère

Address :

Bd Anspach 3, 1000 Bruxelles, Belgium

Phone : 📞 +7
Website : https://branch.bnpparibasfortis.be/m/nl/%3Fag%3D041421
Categories :
City : Bruxelles

Bd Anspach 3, 1000 Bruxelles, Belgium
S
Simon Herteleer on Google

Randomly change their opening times and don't update them anywhere - missed the digital train? 1 hour lost
P
Patrick VanB on Google

nice agency. no cash. a lot of automat. to withdraw and deposit. a lot of people are doing the queue
C
Cem Akyuz on Google

The worst waiting line I've ever seen. Lots of people queuing at floor -1, no q-matic, awfully slow processing times. Good that I'll change my bank soon.
J
Jimmy “Angelchildxx” Biscotto on Google

The waiting line is just incredible. No enough counters. Way over the unacceptable. If BNP was a serious bank managed by serious directors, this branch would be turned upside down.
A
Ashley Butcher on Google

Terrible customer service - and to think this is their "flagship branch" - what a joke. These idiots can't even manage changing your address for your Visa card statements, and whatever you say or show them their policy is the customer is always wrong. What a disaster of a bank.
A
Anna Koltsova on Google

Long lines, usually one person at reception. ATM machines are very slow or don’t work at all! In 2019 I can’t deposit money on my bank account in both offices of bnp in the center of Brussels! Terrible...
T
The Red Herald on Google

Avoid, avoid, avoid! No one picks up the phone, long lines, confused employees. We were there to retrieve a rental guarantee and despite having signed off all documents, the money has not been sent back by the bank over a period of 2 months! No contact, no information, in short, the worst bank in Belgium (and quite possibly, beyond).
B
Blazej P on Google

Six months after opening my account, the bank has notified me that the account will be terminated because of 'top-down' reason, no explanations given. Fine. Years have passed and during these years the bank was happily sending me monthly mail, using old contact details, to inform me about the lack of activity on a (supposedly top-down-closed) bank account, each time charging me for the correspondence. Few months ago I made an attempt to regulate the "dept", to close my top-down-closed account and to break off a link with the bank. My transfer, although documented and resent through e-mail to the person responsible for the assistance, was never confirmed. Further attempts to to solve this issue were ignored. Phones were blocked on a robot secretary and 3 consecutive e-mails requesting a meeting in person have most likely landed in a BNPParibas spam box. I am still being charged for the correspondence from BNPParibas, without a possibility to end this circus. Hands down, this is the worst service I have ever experienced. I hardly believe that the actions of the bank are not caused by cynicism or malicious intentions.

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