Belfius - Bruxelles Rue De La Loi

1.9/5 based on 8 reviews

Contact Belfius - Bruxelles Rue De La Loi

Address :

Rue de la Loi 82, 1040 Bruxelles, Belgium

Phone : 📞 +7
Website : https://www.belfius.be/webapps/fr/recherche-agences/agence/heuresdouverture-83964
Categories :
City : Bruxelles

Rue de la Loi 82, 1040 Bruxelles, Belgium
C
Cosmin Caba on Google

Very bad customer service! It takes weeks to get an appointment and get stuff done. If you can, avoid this branch!
O
Oliver KOZAK on Google

For simple tasks like pin code, change of data, and other things for which one still must go to the bank itself, it is ok. The opening hours are made for the lunchtime break of nearby offices. For anything more complicated probably I would rather go to the Belfius Tower at Place Rogier, which is only three metro stops away.
E
Edouard Piron on Google

Even worse than the Saint-Josse agency
M
Monica L on Google

Impossible to join them by phone, you have to wait until half an hour and when someone finally answers it is to send you to the head office which also refers you to the art law agency, we are sent from one to the other like a bullet without having the help requested
R
Robert Judd on Google

Terrible terrible customer experience. Avoid. I have had a Befius account at a branch outside Brussels for several years since beginning to work part time in Belgium. Staff at the Rue de Loi branch are downright obstructive, unhelpful. Went there to open a second account for an apartment deposit. Having been told what to bring, I came back and was told I need to make an appointment with my own branch (although you can drop into any ING branch and do the same without even having an account). Asked them if I could move my account to this branch. Was told the boss had to approve any move and he was away for more than two weeks. Asked them to call my branch and make an appointment for me. They refused. I can see why as I have now spent an hour so far on the phone waiting for someone to pickup. All the time the branch sits empty, full of bored looking staff and no customers. No wonder.
J
Jonathan de Smet on Google

Absolute nightmare. Avoid this Belfius office at any price.One star is to much for this ignoration of costumers.
S
Sebastian Loerke on Google

Friendly staff (from a phone conversation) who was helpful in guiding me through the process in requesting a credit card.
L
Lu's Garden on Google

STAY AWAY FROM THIS BANK. Their card security is a joke (no protection against fraud!). Their staff is incredibly unfriendly (look at reviews of other Belfius branches). The bank itself was in the verge of bankruptcy a couple of years ago - perhaps that is also a good sign of how things work there. I simply can't understand how a bank like this can exist in 21st century.

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