Avis Autoverhuur - Brugge

Name: Avis Autoverhuur - Brugge
Address: Sint-Pieterskaai 9, 8000 Bruges, Belgium, Bruges, Belgium

3.6/5 ★ based on 8 reviews

Contact Avis Autoverhuur - Brugge

Address :	Sint-Pieterskaai 9, 8000 Bruges, Belgium
Phone :	📞 +9
Website :	https://www.avis.be/
Categories :	Car rental agency , Van rental agency ,
City :	Bruges

Sint-Pieterskaai 9, 8000 Bruges, Belgium

Best Car rental agency in belgium

S	Sebastiaan Vanhaeren on Google ★ ★ ★ ★ ★ Friendly and helpful staff, hard to find though
J	Jo Maeyens on Google ★ ★ ★ ★ ★ Brutal the way they cheat and charge for things they say that will be free and very bad support, untrained personal, not recommended at all. This is for AVIS BELGIUM.
E	Eric Wright on Google ★ ★ ★ ★ ★ Not close to the train station, have to take the bus to get to the car rental. Bit inconvenient. Otherwise it's a car rental desk. No complaints there.
P	Peter on Google ★ ★ ★ ★ ★ Will never use Avis again in Europe, especially Belgium. Took me over 4 months to get a refund of my deposit after dubious claims of damage to the vehicle picked up and returned in Bruges. Would not respond directly to my queries and took my travel agent repeated attempts over many months to find out what the charges were for in the first place, let alone get my deposit refunded. Very amateurish operation all round in Bruges. No-one in the office when we went to pick-up the vehicle and no proper return procedures. Something very strange is going on here. Avis as a global company needs to step in. Beware as many others seem to have been bitten in Belgium, which is a pity as this is generally a very hospitable country.
c	chipcromer on Google ★ ★ ★ ★ ★ Everything went smoothly until the very end. We rented the car with the assistance of a pleasant English-speaking Avis representative. Unfortunately, the computers were down (which sounded to be a frequent problem) and that caused some frustration. We were pleased with our car and very much enjoyed the on-board GPS. Although we did not need it, we paid for the additional CDW insurance with no deductible. However, when we returned the car, we were shocked to find ourselves in a argument over additional charges for mileage. We specifically had been assured we had unlimited mileage. We were very disappointed that the manager, Sara, basically called us liars and was aggressive towards us. Apparently customer service is not appreciated at this location. We had no option but to pay since they just add it to the credit card. Perhaps we can warn some other traveler of our poor customer service experience. Beware of the 'unlimited' mileage.
J	Jo Detavernier on Google ★ ★ ★ ★ ★ This is a typical case of a dishonest company. The car we checked out had damage to all rims. Avis Bruges did NOT record this correctly and made sure we paid for the damage to one rim at the time of bringing the vehicle back in. A complaint was filed with the police department of Bruges (criminal fraud).
C	Casa Estana on Google ★ ★ ★ ★ ★ Thank you James! Budget ON LINE was the worst, most unhelpful company ever ... they don't deserve any stars. I went to the office in Brugge where James took care of extending my rental in a friendly and profesional manner. Thank you!!
T	Taz Deschanel on Google ★ ★ ★ ★ ★ Booked a rental from the Bruge office. Upon arrival I was greeted by Koun (I may have the spelling of his name wrong). He informed me that the booked car was not available however an upgrade was available and the same price and promptly sorted out all the paperwork and answered all my questions. He was really nice from start to finish. I had a 20 day rental and when returning the car, Koun was again there to receive the vehicle. Everthing went really smoothly and couple minor issues that would normally be a major issue at other rental companies, he sorted out without any further charges. My experience has been first class and if i'm ever again in Bruge, I will be using them again. Thank you Koun and keep up the great work.