Au Comte d'Harscamp - Rte de Marche 5
4.3/5
★
based on 8 reviews
Contact Au Comte d'Harscamp
Address : | Rte de Marche 5, 6987 Rendeux, Belgium |
Phone : | 📞 +799 |
Postal code : | 6987 |
Website : | http://www.la-carte.be/nl/restaurants/belgie/luxemburg/6987_rendeux/au-comte-dharscamp/ |
Categories : | |
City : | Rendeux |
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Martine LETELLIER on Google
★ ★ ★ ★ ★ Great cuisine but hectic service!
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Clio Gearty on Google
★ ★ ★ ★ ★ Very slow service. Food only okay. Not worth the price!
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Christophe Leclef on Google
★ ★ ★ ★ ★ A feeling of starred restaurant. Amazing tasting! Very friendly and professional as well.
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Ibtesam Davids on Google
★ ★ ★ ★ ★ Interesting venue with great service. Food was average but presented with some effort
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Justyna Podralska on Google
★ ★ ★ ★ ★ Small, traditional restaurant in Ardennen. Lovely food and wine that you can choose on your own from a nearby cellar
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Emma Matthys on Google
★ ★ ★ ★ ★ Friendly staff, great service and great food! Not that many choices but this makes it easier to pick something :) Would certainly recommend this place!
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Martin Amorison on Google
★ ★ ★ ★ ★ First impression: Romantic, cozy, attractive. Nice design and decoration, mainly wood (even the toilet looked cute).
The Chef is very friendly and welcoming. The food was not bad and some dishes were really good.
Unfortunately, only 2 waitresses: A young girl and an old bleached lady in black outfit, probably the mother of the chef, or the grandmother of the young waitress. The young waitress worked very hard, but her attention was mainly focussed on the local guests and regulars.
The older woman paid no attention to us at all from the moment we came in, and she never put a smile to her face, in fact she just ignored us. Later my wife told me she felt exactly the same.
When I asked for the bill, I told my wife in advance that I guessed that it would probably take at least 25 minutes before everything was finalized. That was a cautious estimate. I usually give 15 to 20% tip, I had agreed with my wife to give 8-10% this time.
When I finally got the bill I walked down to the bar to pay with my bank card. The old waitress sat 1 meter away from me talking to regulars and saw me right away. I showed her the bill. She she looked me right in the face but ignored me. They talked at least 10 minutes, only after the bell for service had rang 3 times she left to serve some plates. Hurrying past me she said: “Two minutes” and left. When she came back I wanted to pay with my bank card, she snappy told me they did not accept those. When I searched in my bag, she was instantly irritated. When I quickly searched for my PIN code in my PDA, she walked away without saying anything. After a while she came back but ignored me, I drew her attention to ask for permission to use my credit card again. She petulantly said in French something like: “Right, you should not take so long to enter your PIN code”. Like I was a criminal.
Finally I paid, and did not tip a single dime. I can’t remember ever having given less than 5% tip, let alone nothing. The old woman, I believe should retire or find a job that doesn’t need hospitality and dealing with human beings.
After my review June 22, on November 13 I received the following email (reply) from the restaurant:
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Subject: your coment
we waited for you 45 minutes to get bac with your stupid camera and your chinese hooker
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* About the 45 minutes: My wife forgot her camera, I asked permission to drive back to pick it up, they said: no problem at all!
This shows the respect they have for their customers.
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Edwin Seijsener on Google
★ ★ ★ ★ ★ Lovely starters, nice wine to chose from the "winecellar" unfortunately it was rather busy and we could not order the menu except if our table of 4 all took the menu, rather odd we thought. Main dish were little disappointing Very spicy sause with veal. Deserts we skipped but I would like to go back to taste the deserts.
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